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Define the email server (SMTP)

Task
Module
Administration
Menu path
Yönetim › Özelleştirme › Genel › E-posta Ayarları (Administration › Customization › General › Email Settings)
Screen route
/email-settings
Required permission
email-settings.edit
Prerequisites
  • Your email provider's SMTP server name, port, security type and sending account (user name and password, or an internal relay without authentication).

Each installation uses its own SMTP server. If there is a record on this screen, it applies; if the server field is saved empty, email is turned off.

Steps​

  1. Open the Yönetim › Özelleştirme › Genel › E-posta Ayarları (Administration › Customization › General › Email Settings) screen. If the badge shows Gönderim kapalı (Sending off), no server is defined.
    Open screen/email-settings
    E-mail Settings — SMTP server
    1. 1Status and settings source
    2. 2Server — empty = e-mail off
    3. 3Connection security — suggests the port
    4. 4User name — empty = relay without auth
    5. 5Sender address and name
    6. 6Test — with saved settings
  2. Enter the SMTP server's name in the Sunucu (Server) field.
    EnterSunucuValue: smtp.sirketiniz.com
  3. Select the Bağlantı güvenliği (Connection security); the Port is suggested with its usual value (STARTTLS 587, SSL/TLS 465). If your provider specifies a different port, correct it.
    SelectBağlantı güvenliğiValue: STARTTLS (genellikle 587)
  4. If authentication is used, enter the Kullanıcı adı (User name); enter the Gönderen adresi (Sender address) and Gönderen adı (Sender name), then click Kaydet (Save).
    ClickKaydetExpected: 'E-posta ayarları kaydedildi.' (Email settings saved.) — badge Gönderim açık (Sending on), source 'Gönderim bu ekrandaki ayarla yapılıyor.' (Sending uses the setting on this screen.)
  5. In the Parola (Password) panel, click Parola gir (Enter password), type the password and click Parolayı kaydet (Save password). The password is not sent with the form and never comes back to the screen.
    ClickParolayı kaydetExpected: 'Parola kaydedildi.' (Password saved.) — the row shows '••••• kayıtlı' (••••• saved)
  6. In the Deneme gönderimi (Test send) panel, enter the recipient (if empty, your own address) and click Deneme e-postası gönder (Send test email).
    ClickDeneme e-postası gönderExpected: 'Deneme iletisi … adresine gönderildi.' (Test message sent to ….) or the server's error
Result
Email is turned on: notification emails, the daily digest, invitations and password resets, and document emails are sent from this server. Pending notification emails are sent from the Gönderim Kuyruğu (Send Queue) on the next attempt.

What you need to know​

  • The test always uses the saved setting: the button is disabled while there are unsaved changes.
  • The test does not go through the queue; the error is shown as is ("E-posta gönderilemedi: …" — Email could not be sent: …). The most common causes: port and security type do not match, wrong password, the provider requires an app password.
  • To remove the password, use Parolayı kaldır (Remove password). If the saved password cannot be decrypted ("Kayıtlı SMTP parolası çözülemedi; parolayı yeniden girin." — The saved SMTP password could not be decrypted; re-enter the password.), enter it again.
  • Notification emails that could not be sent return to the queue with Yeniden dene (Retry) in Yönetim › İzleme › Gönderim Kuyruğu (Administration › Monitoring › Send Queue).