# Return goods to the supplier

> Return received goods to the supplier — return request, approval and goods receipt reversal (reverse stock posting).

URL: https://erpdocs.corexlogic.com/en/satin-alma/islemler/tedarikciye-iade

- **Type:** Task
- **Module:** Procurement
- **Menu path:** Satın Alma › İade Yönetimi › Tedarikçi İade Talepleri · Mal Kabulünü Geri Al (Procurement › Return Management › Supplier Return Requests · Reverse Goods Receipt)
- **Screen route:** `/erp/procurement/receipt-reversals/new`
- **Required permission:** `erp-procurement-return-requests.create (talep açma)`, `erp-procurement-return-requests.approve (talebi onaylama — talebi açan kişi onaylayamaz)`, `erp-procurement-receipt-reversals.create (geri alma / Tedarikçiye İade Et)`
- **Prerequisites:**
  - The goods to be returned exist as a goods receipt **line** and that line has not been reversed before.
  - The line's stock is available in the goods receipt's warehouse / storage location.

A return request is the **decision** made before the goods are sent and does not change stock; stock is reduced with
the **goods receipt reversal**. A request is not mandatory: to correct an incorrectly posted goods receipt, you can
select the goods receipt on the **Satın Alma › İade Yönetimi › Mal Kabulünü Geri Al** (Procurement › Return
Management › Reverse Goods Receipt) screen and reverse it directly.

## Steps

1. Open the goods receipt details and click **Tedarikçi İade Talebi** (Supplier Return Request).
   <!-- action: click · target: "Tedarikçi İade Talebi" · expect: "The Yeni Tedarikçi İade Talebi (New Supplier Return Request) form" -->
2. Enter the **İade Nedeni** (Return Reason; mandatory), add a **Açıklama** (Description) if needed and select the check box of the line to be returned (e.g. **AMB-0001 satırını talebe ekle** (add line AMB-0001 to the request)). The line is returned as a whole.
   <!-- action: fill · target: "İade Nedeni" · value: "Hasarlı ürün — ezik bidon" -->

   ![New supplier return request](https://erpdocs.corexlogic.com/en/en/img/screens/satin-alma/iade-talebi-olustur.png)
   1. Return reason (required)
   2. The whole line is returned
   3. Requester cannot approve
   4. Open Request — stock unchanged

3. Click **Talebi Aç** (Open Request).
   <!-- action: click · target: "Talebi Aç" · expect: "TIT-… Onay Bekliyor (Pending Approval); 'Kendi açtığınız talebi onaylayamazsınız; kararı başka bir yetkili verir.' (You cannot approve a request you opened yourself; another authorized person makes the decision.)" -->

   ![Supplier return request awaiting approval](https://erpdocs.corexlogic.com/en/en/img/screens/satin-alma/iade-talebi.png)
   1. Status: Awaiting approval
   2. Approve — another authorized user
   3. Reject — reason required
   4. Segregation of duties
   5. Reversals written from this request

4. Another user with approval permission opens the request and clicks **Onayla** (Approve) (to reject, **Reddet** (Reject) with a reason).
   <!-- action: click · target: "Onayla" · expect: "Status Onaylandı (Approved); Tedarikçiye İade Et (Return to Supplier) button" -->

   ![Return request — approver view](https://erpdocs.corexlogic.com/en/en/img/screens/satin-alma/iade-talebi-onayci.png)
   1. Approve — someone other than the requester
   2. Reject — reason required
   3. Requested by

5. On the approved request, click **Tedarikçiye İade Et** (Return to Supplier). The form opens filled in with the goods receipt, line and reason.
   <!-- action: click · target: "Tedarikçiye İade Et" -->
6. Decide on the **Siparişi yeniden aç** (Reopen order) check box: leave it selected if the supplier will send a replacement; clear it if not (the order is closed). Click **Geri Almayı Kaydet** (Save Reversal).
   <!-- action: click · target: "Geri Almayı Kaydet" · expect: "'Mal kabul geri alma işlemi kaydedildi. Belge No: MKG-…' (Goods receipt reversal saved. Document No: MKG-…) and the new status of the order" -->

   ![Goods receipt reversal — return to supplier](https://erpdocs.corexlogic.com/en/en/img/screens/satin-alma/geri-alma-olustur.png)
   1. Receipt to reverse
   2. Reason (required)
   3. Checked: re-expected; cleared: order closes
   4. Whole line is reversed
   5. Save Reversal — reverse stock posting

7. In the request details, check that the status is **Kapandı** (Closed) and that the reversal document is in **Talepten Yazılan İadeler** (Returns Posted from the Request).
   <!-- action: verify · target: "Kapandı" -->

   ![Closed return request with reversal](https://erpdocs.corexlogic.com/en/en/img/screens/satin-alma/iade-talebi-kapandi.png)
   1. Status: Closed — all lines returned
   2. Decided by
   3. Returned quantity
   4. Reversal written from the request

**Result:** The reversal document **MKG-yyyy-nnnnnn** posts a stock issue (Giriş Geri Alma (Receipt Reversal)); the order's Received quantity is rolled back. If **Siparişi yeniden aç** (Reopen order) is selected, the reversed quantity is expected again (order Kısmi Teslim (Partially Received)); if it is cleared, the order becomes **Kapatıldı** (Closed). When the last line is returned, the request becomes **Kapandı** (Closed).

## What you need to know

- A reversal is per line and **in full**: "Kısmi geri alma bu sürümde desteklenmiyor." (Partial reversal is not
  supported in this version.) To return 5 units of a 120-unit line, those 5 units must have been entered as a separate
  allocation at the goods receipt; otherwise, reverse the line in full and re-enter the remainder with a new goods
  receipt.
- The person who opened the request cannot approve it ("Kendi açtığınız tedarikçi iade talebini onaylayamazsınız.
  Kararı başka bir yetkili vermeli." (You cannot approve a supplier return request you opened yourself. Another
  authorized person must make the decision.)). A return cannot be posted from an unapproved request.
- To give up the return of the remaining lines on an approved request, use **Kapat** (Close; reason mandatory); to
  abandon a request that has not been decided, use **İptal Et** (Cancel).
- A subcontracting goods receipt cannot be reversed.
- The return invoice belongs to Finance (**Satın Alma › İade Yönetimi › İade Faturaları** (Procurement › Return
  Management › Return Invoices)) and is outside this guide.

## Related

- [Return management screen](https://erpdocs.corexlogic.com/en/satin-alma/ekranlar/iade-yonetimi)
- [From requisition to goods receipt process — return](https://erpdocs.corexlogic.com/en/surecler/talepten-mal-kabule)